Last updated: June 9, 2026
Entrant respects your right to stop using the service and ask us to delete personal information associated with your account. This policy explains what is deleted, what may be retained, and how requests are handled.
You can request deletion of your Entrant account and personal data, including account identity details, profile details, onboarding country and mission selections, status-at-entry details, saved preferences, travel planner history, translation history, Scam Shield checks, and other personal records tied to your account.
If you used Google, Facebook, or Apple login, we can delete the Entrant-side social identity record linked to your account. This does not delete your Google, Facebook, or Apple account. To remove Entrant from those providers directly, use the provider's connected-app or app-permissions settings.
Some content may be removed, anonymized, or retained in limited form where needed for community safety, abuse prevention, fraud investigation, legal compliance, dispute resolution, audit logs, or to protect other users.
Examples include moderation decisions, reported scam patterns, abuse reports, safety notes, or records needed to prevent repeat fraud.
We aim to acknowledge deletion requests within 7 business days and complete verified requests within 30 days unless a longer period is required for legal, security, fraud-prevention, or technical reasons.
Backup copies may persist for a limited period before they are overwritten or expire through normal backup lifecycle processes.
To protect your account, we may ask you to verify the email address, phone number, social login, or other information associated with the account before deleting data.
Send deletion questions or requests to abby@myentrant.com. Include the email address or phone number linked to your Entrant account.
