Privacy Policy

We collect information you provide directly when you create an account, join the waitlist, contact support, complete onboarding, update your profile, use community features, submit Scam Shield checks, save travel plans, or use guidance tools.

This may include your name, email address, phone number, password credentials, country of origin, destination country, state or province, mission for entering a country, status at entry, date of birth, gender, profile photo URL, language preference, location preference, community posts, reports, comments, and support messages.

When you use navigation, compass, nearby-place, route-planning, or location-aware guidance features, Entrant may process GPS coordinates, trip origin, destination, transport mode, route estimates, and device sensor information needed to provide those features.

You can disable location access through your device settings, but some navigation and local discovery features may not work without it.

If you sign in with Google, Facebook, or Apple, we receive the profile details needed to authenticate you, such as your provider identifier, name, email address, and verification status. We do not receive your social account password.

Entrant may use third-party services for maps, places, directions, translation, email delivery, analytics, hosting, and AI-assisted travel planning. These services process data only as needed to provide their function to Entrant.

We use personal information to create and secure accounts, personalize country paths, generate onboarding guidance, provide Scam Shield and community safety tools, support navigation and translation features, deliver reminders, respond to support requests, improve product quality, and comply with legal or security obligations.

• Account and authentication management.
• Country, mission, status, and profile-based guidance.
• Safety moderation, reporting, and scam pattern review.
• Navigation, translation, travel planning, and benefit discovery.
• Customer support, abuse prevention, audit logs, and service reliability.

We do not sell your personal information. We may share limited information with trusted service providers that help us run Entrant, with moderators or administrators who need access for safety and support, with legal authorities when required, or with another party during a merger, acquisition, financing, or business transfer.

Community content you choose to post may be visible to other users depending on the feature and moderation status.

We use access controls, encrypted transport, password hashing, token revocation, administrative permissions, audit logging, and environment-based security practices to protect Entrant data. No method of transmission or storage is perfectly secure, but we work to reduce risk and respond responsibly.

We keep personal information for as long as needed to provide the service, meet legal requirements, resolve disputes, prevent fraud or abuse, maintain safety records, and operate the platform. You can request deletion as described in our Data Deletion Policy.

You may request access, correction, export, or deletion of your personal information by contacting abby@myentrant.com. We may need to verify your identity before completing privacy requests.

You can also update certain profile, preference, language, location, and onboarding details from within the app when those controls are available.

For privacy questions, contact Entrant support at abby@myentrant.com.